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Built for repair shops

Every repair ticket, tracked from intake to pickup.

RepairMatrix replaces the notebook, the WhatsApp messages, and the spreadsheet with one screen — tickets, quotes, invoicing, POS, and parts inventory for phone, laptop, and electronics repair shops.

No card required. Set up your shop in under 10 minutes.

Running real repair shops in Kenya, including our own

Fon-Fix Repairs — Mombasa Since 2019 Phone, laptop & console repair
The problem

You're running a repair shop on scattered tools.

A notebook for tickets

Handwritten intake slips get lost, and there's no way to search "which tickets are still waiting on parts."

WhatsApp for client updates

Status updates live in chat threads instead of anywhere a client — or your next shift — can actually find them.

A spreadsheet for stock

Parts run out mid-repair because nothing tells you a screen is low until it's already gone.

The fix

One system, from the first call to the final invoice.

Repair Tickets

Log the device, the issue, and the client in seconds. Every ticket moves through a real status — received, diagnosing, awaiting parts, ready for pickup — so anyone on shift knows exactly where it stands.

Quotes & Invoicing

Send a quote before you start work, convert it to an invoice the moment the repair's done, and print or email a receipt — all tied to the same ticket, automatically.

Point of Sale

Sell accessories, phones, or parts over the counter with a real cash register — daily open/close, till reconciliation, and receipts, alongside your repair business.

Parts & Inventory

Know what's on the shelf before you promise a client a same-day fix. Low-stock alerts, supplier purchase orders, and stock adjustments in one place.

How it works

From drop-off to pickup, in the order it actually happens.

01

Intake

Open a ticket with the device, the issue, and the client's contact — done at the counter in under a minute.

02

Diagnose & Quote

Move the ticket to "Diagnosing," then send a quote the client can approve before you touch a screwdriver.

03

Repair

Parts get pulled from inventory automatically. Technicians see exactly what's assigned to them.

04

Invoice & Pickup

One tap turns the approved quote into an invoice. Take payment, hand back the device, ticket closed.

Pricing

Plans that grow with your shop.

Starting at KES 1,000/month. Every plan includes a 14-day free trial — no card needed.

View Pricing

Stop running your shop from memory.

Set up RepairMatrix today and see every ticket, quote, and shilling in one place.

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